
Retail Banking Security Advisor
3 days ago
Job Role: Retail Banking Fraud Specialist
We are seeking a dedicated and empathetic professional to assist customers reporting fraud or scam activity on their retail banking accounts.
The ideal candidate will have excellent communication skills, be able to work effectively in a team environment and possess a strong attention to detail.
Key Responsibilities:
- Investigate and resolve customer complaints regarding fraudulent transactions.
- Collaborate with cross-functional teams to identify and prevent future incidents of fraud.
- Analyze data to identify trends and patterns in fraudulent activity.
- Develop and implement strategies to prevent and detect fraud.
Required Skills and Qualifications:
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office applications.
Benefits:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
Why Choose Us?
We offer a range of benefits to support our employees' physical and mental wellbeing, including access to health insurance, gym membership discounts and employee assistance programs.
We are committed to creating a diverse and inclusive workplace culture that values and respects the contributions of all employees.
We provide ongoing training and development opportunities to help our employees build new skills and advance their careers.
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