Customer Service Excellence Role

2 weeks ago


Singapore beBeeCustomerService Full time $3,800
Customer Service Excellence

At our company, we are seeking a skilled Customer Service Officer to join our team. This role involves delivering exceptional customer service over the telephone to banking customers.

  • Key Responsibilities:
  • Deliver personalized service to customers on banking products, accounts, and services enquiries.
  • Understand customers' needs and provide appropriate solutions and attention.
  • Identify cross-sell opportunities during customer interaction.
  • Consistently deliver quality service to achieve total customer satisfaction.

Requirements:

  • Min. Diploma and above
  • Experienced in call center settings / customer service experience
  • Experienced in banking sectors

Benefits include a basic salary and shift allowance. We value adaptability, good communication skills, and the ability to work independently.

If you have excellent customer service skills and experience in call centers or banking, please apply for this role.



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