
Experience Luxury Hospitality Leader
3 days ago
About the Opportunity:
We are seeking a Guest Experience Team Leader to oversee and coordinate all aspects of our guests' stay experience.
This is an exciting opportunity for a highly motivated and experienced professional in luxury hospitality to join our team and contribute to creating exceptional guest experiences.
The ideal candidate will have a proven track record in delivering warm, welcoming and personalized service, with a strong focus on building meaningful connections with guests from diverse backgrounds.
In this role, you will be responsible for ensuring that our guests have a seamless and extraordinary stay at our property, by anticipating their needs and exceeding their expectations.
You will also lead and inspire a team of Guest Experience Executives/Interns to deliver exceptional service, provide proper guidance and training, and foster a culture of excellence.
We offer a unique and rewarding work environment, with opportunities for career growth and development. If you are passionate about delivering exceptional guest experiences and leading a high-performing team, we encourage you to apply for this exciting opportunity.
Key Responsibilities:
Oversee and coordinate all aspects of our guests' stay experience
Build meaningful connections and maintain strong relationships with guests from diverse backgrounds
Lead and inspire a team of Guest Experience Executives/Interns to deliver exceptional service
Provide proper guidance and training, and foster a culture of excellence
Requirements:
Bachelor's degree or Diploma in Hospitality Management, Business Administration, or a related field
Proven experience in luxury hospitality, with a strong track record in front office or a similar role
Exceptional interpersonal skills, with the ability to engage and connect with guests from diverse backgrounds
Demonstrated problem-solving abilities and a proactive approach to guest satisfaction
Impeccable attention to details and a passion for creating memorable guest experiences
What We Offer:
A unique and rewarding work environment
Opportunities for career growth and development
A competitive salary and benefits package
The chance to work with a talented and dynamic team
A comprehensive training program to help you succeed in your role
Join Our Team:
We are committed to providing our guests with exceptional experiences, and we believe that our staff are the key to achieving this goal. If you are passionate about delivering exceptional guest experiences and leading a high-performing team, we encourage you to apply for this exciting opportunity.
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