
Administrative Support and Academic Services Officer
4 days ago
We are seeking a highly skilled Administrative Support and Academic Services Officer to join our team. This is an exciting opportunity for someone who wants to make a difference in the academic experience of students.
About the Role:
- Provide comprehensive administrative support and high-quality academic services to students, staff, and faculty members.
- Focus on student enrolment and study plans management, academic staff support, timetable planning, and maintaining academic systems.
Key Responsibilities:
- Student Enrolments and Study Plans: Maintain accurate and up-to-date study plans and student enrolment records. Disseminate course planners to students, assist with enrolments and academic advice, process enrolment variation requests, and monitor student progress.
- Course Planning & Delivery: Assist in planning and timely publication of academic timetables, manage student class registrations and enrolment, and support course delivery and quality management initiatives.
- Academic Staff Management: Administer sessional academic staff contracts, system access, and resources; support professional development and ensure CPE registration compliance.
- Academic Support: Respond and assist with student inquiries, assist with exam logistics, prepare class schedules, and support faculty in the academic delivery process.
- Surveys & Compliance: Conduct surveys for academic staff and students, manage feedback, and ensure academic compliance with regulations.
- Ad-hoc & Administrative Tasks: Provide support for various academic initiatives and handle additional administrative duties as needed.
Qualifications:
- Degree/Diploma in Business Administration/Relevant Discipline
- Proficiency in Microsoft Office and preferably with experience in student information systems or customer relationship management tools.
- On-job training provided.
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