Senior F&B Retail Operations Manager

2 weeks ago


Singapore V3 GOURMET PTE. LTD. Full time
Job Summary

V3 Gourmet Pte. Ltd. is seeking a highly skilled and experienced Senior F&B Retail Supervisor to join our team. As a key member of our operations team, you will be responsible for overseeing the daily smooth operation of our salon and boutique.

Key Responsibilities
  • Operations Management: Assist the Assistant F&B Retail Manager in ensuring the daily smooth operation of the salon and boutique, including the ordering of goods and supplies, receiving and checking of inventory, and maintaining a clean and organized work environment.
  • Customer Service: Provide exceptional customer service to all guests, ensuring a friendly and efficient experience. Process guest orders promptly and ensure that all items are prepared and served to the highest standard.
  • Food Safety and Quality: Ensure that food safety regulations are followed at all times, as per NEA's policy, and maintain a high level of quality in all food and beverage items.
  • Inventory Management: Responsible for recording daily sales reports, ensuring all food and beverage items and products are accounted for, and maintaining accurate inventory levels.
  • Team Management: Provide guidance, coaching, and mentorship to new joined service staff, ensuring they are equipped to provide exceptional customer service and maintain high standards of quality.
Requirements
  • Experience: Minimum 2 years' experience in F&B/Retail Operations, preferably in the luxury goods industry.
  • Personality: Welcoming personality, good communication and interpersonal skills, and a high level of initiative and positive attitude.
  • Availability: Available to work on weekdays, Saturdays, and Sundays.
What We Offer
  • Opportunity to work with a reputable company in the F&B industry.
  • Competitive salary and benefits package.
  • Opportunities for career growth and development.


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