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Sales Support Specialist
2 months ago
We are seeking a highly motivated and detail-oriented Sales Admin Support to join our team at WEE HUR HOSPITALITY PTE. LTD. as we embark on an exciting new phase of growth and expansion in the PBSA sector in several major cities in Australia.
This role is designed for professionals with a robust track record in sales admin support, excellent interpersonal and communication abilities, and a strong detail-oriented mindset. Experience in sales support, reservations, or admin coordinator within the hospitality industry is an added advantage.
Key Responsibilities- To have a good grasp of the property management system (PMS) to check room availabilities and provide fast response to the China BD team when required.
- To have a deep and robust understanding of our product.
- Provide reliable and consistent support on data input and churn out for reporting purposes.
- Provide weekly room occupancy data from PMS, competitor pricing checklist report, and other sales admin reports required by the Assistant Manager, Sales & Reservations.
- To be able to configure changes in the student booking in PMS correctly as and when required by the Booking team.
- Bachelor's degree with good honours.
- Candidates with at least 3-5 years of experience and proven track record as a sales admin or admin support an advantage.
- Exceptional verbal, reading, and written skills are a must.
- Robust interpersonal, communication, and relationship skills.
- Familiarity with CRM & PMS best practices, experience with CRM leads management software (SalesForce or Fresh Sales) an advantage.
- Experience in working with enterprise software systems an advantage.
- Strong Microsoft Excel Skills desirable.
- Have a detail-oriented mindset and an acumen for understanding.
- Excellent time management and organisational skills.
- Dependable and proactive in follow-up.
- Team player and highly independent and able to work under stressful situations.
As a Sales Admin Support at WEE HUR HOSPITALITY PTE. LTD., you will have the opportunity to work with a dynamic team, develop your skills, and contribute to the success of our PBSA management brand.
We offer a competitive salary, excellent benefits, and opportunities for growth and development.