
Dormitory Operations Director
2 weeks ago
We are seeking a skilled and experienced professional to oversee the efficient operations of our dormitory.
The ideal candidate will have a proven track record in facility management, excellent communication skills, and the ability to lead and work with a team.
About the Role:
- Ensure the general cleanliness, hygiene, and maintenance of the dormitory and its immediate precincts are up to standard.
- Supervise the duties of Operations Executives, Enrolment Officers, Security Team, Maintenance team, and Housekeeping Team.
- Collaborate with the security executive to ensure security operations are adequately carried out in line with established SOP.
- Attend to incidents and disciplinary matters involving tenants and liaise with their employers to resolve any issues amicably.
- Foster a close rapport with clients to gain their trust and confidence in the services rendered by the dormitory.
- Liaise with government authorities on matters that may arise from time to time.
- Lead, nurture, and guide staff for optimal performance and output in the management of the dormitory.
- Ensure all operating procedures are carried out in line with ISO 9002 standards and workplace safety and health guidelines.
- Oversee fire evacuation and fire drills conducted by FSM and take charge of crisis management in the event of a public order situation in the dormitory.
- Work with the dormitory manager to achieve annual KPIs set by management.
Requirements:
- Diploma in Facility Management / Property Management / Engineering Disciplines.
- Minimum 3 years of dormitory management experience in dormitories with a capacity of 5000 and above.
- Good communication skill, computer skill, and interpersonal skills.
- Ability to lead and work with team members.
- Self-motivated with strong initiative and ability to meet deadlines in a fast-moving work environment.
- Proficient in Microsoft Office applications.
- Preferably with prior experience in Facility / Property / Estate Management.
About Us:
We offer a dynamic and challenging work environment with opportunities for growth and development.
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