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AV Audio-Visual Systems Support Professional

2 weeks ago

Singapore beBeeAVTech Full time

Job Description:

We are seeking an experienced AV Field Support Specialist to provide advanced support, troubleshooting, and maintenance of audiovisual systems across various client sites. This role involves working hands-on with AV hardware, resolving technical issues that escalate beyond Level 1 support, and assisting with AV system installations and upgrades.

Key responsibilities include providing Level 2 onsite and remote technical support for AV systems (video conferencing, audio systems, projectors, digital signage, control systems, etc.), responding to escalated incidents from Level 1 support, resolving issues related to hardware, software, and network integration, performing routine and preventive maintenance of AV equipment, and ensuring minimal downtime during live events or meetings.

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