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Customer Experience Representative

3 weeks ago

Singapore beBeeCustomerService Full time $3,000 - $4,500
Job Title: Customer Experience Representative

We are seeking a Customer Experience Representative to join our team. As a key member of our operations, you will be responsible for delivering exceptional customer service and ensuring seamless day-to-day operations.

  • You will answer customer enquiries and bookings via phone calls, emails, and other communication channels.

  • You will allocate customer bookings to our operation team based on schedule and ensure timely completion of tasks.

  • You will use software applications such as Quickbooks and Google Calendar to manage customer information and bookings.

Requirements:

  • Multitasking skills to handle multiple customer inquiries simultaneously.

  • Familiarity with software applications listed above.