Musical Instrument Repair Expert

4 weeks ago

Singapur, Singapore Vista Musical Instruments Full time

About Us

Vista Musical Instruments is a leading global collective of music-related brands dedicated to building meaningful products and experiences for the music community. Our brands include MONO, Harmony, Teisco, Heritage Guitars, Swee Lee, Dawsons, and Manny's. We are headquartered in Singapore, with operations in the USA, UK, and APAC, and are a part of Caldecott Music Group.

About Swee Lee

Swee Lee is South East Asia's leading omni-channel musical instrument and lifestyle retailer and distributor. Our mission is to be the region's trusted house of music and expression. We are committed to community and creativity, and our brand embodies a passion for music that resonates across the region. We are a part of Vista Musical Instruments and have locations in 5+ countries across South East Asia.

Job Summary

We are seeking an experienced guitar technician to join our regional team. The role is based in Singapore and will be focused on delivering exceptional customer service for the musical instrument repair industry. We want someone who is self-driven, passionate, and very organized. Someone who matches our spirit and desire to push the boundaries of excellence in the industry.

Key Responsibilities

  • You will test, inspect, and repair acoustic and electric guitars to the highest standards.
  • You will evaluate damaged guitars to determine whether fixing them is cost-effective and in line with our brand's values.
  • You will maintain, clean, and do setups for new and used electric and acoustic guitars to ensure they meet our quality standards.
  • You will build parts and troubleshoot electronics as part of your repair responsibilities, requiring a strong understanding of audio engineering and electronics concepts.
  • You will be familiar with electronic effects, tuners, pre-amplifiers, amplifiers, and pedalboards, and have a keen ear for music and musical tones and sounds.

Requirements

  • Intermediate to advanced knowledge of repairing musical instruments, particularly guitars, with a strong focus on quality and attention to detail.
  • You are passionate about musical instruments and music in general, with the ability to play guitars being a plus.
  • You are proactive, responsive, responsible, and ready to go beyond the call of duty to deliver exceptional results.
  • You are a team player who can work collaboratively with our team to achieve our goals.
  • You are detail-oriented and have the ability to diagnose and fix problems efficiently.
  • You are customer-focused, a solid communicator with great people skills, and can work within an established, structured system.
  • Technical training and experience is preferred for this role, but not required.

Benefits

  • Competitive remuneration package.
  • Healthcare, dental, and insurance program.
  • Various leave benefits, including birthday, volunteer, family care, and childcare leave.
  • Long service awards and employee referral program.
  • Gym membership discount and attractive staff discount at our academy and musical instrument store.

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