Health Information Management Services Professional
2 weeks ago
In the Medical Report Unit, you will provide operational and administrative support in processing medical report requests.
You are expected to respond professionally to public enquiries and feedback regarding medical report applications. You will need to demonstrate excellent customer service skills and strong ability to manage complaints.
Your role includes coordination with Clinical Department Administration and doctors to ensure accurate and timely provision of medical reports.
Key Requirements:- Diploma level with two years' working experience or Higher NITEC / GCE N / O / A level with eight years' working experience
- Proficiency in MS Office applications (Word / Excel)
- Excellent interpersonal and communication skills, including email writing
- Strong organisational and coordination skills
- Good customer service orientation with ability to handle complaints
- Ability to work in a fast-paced environment
This role requires a solid understanding of healthcare operations and a commitment to delivering exceptional patient care. As a professional in Health Information Management Services, you will be responsible for managing medical report requests, coordinating with clinical departments, and providing administrative support. You must possess excellent communication and interpersonal skills, as well as the ability to work in a dynamic environment.
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