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Patient Services Representative
2 weeks ago
Overview
The ideal candidate will provide exceptional patient care and services, ensuring a positive experience for all patients. The role involves greeting and registering patients, scheduling appointments, and coordinating specialist referrals.
Key Responsibilities
- Greet and register patients in a professional and courteous manner.
- Schedule patient appointments efficiently, considering availability and preferences.
- Coordinate specialist consultations, ensuring seamless communication and follow-up.
- Handle payments and respond to patient inquiries in a timely and empathetic manner.
- Manage patient concerns, resolving issues promptly and escalating when necessary.
- Communicate effectively with patients to deliver outstanding customer service.
Requirements
- Minimum N/O Level required.
- Proficiency in using computers for patient registration, appointment scheduling, and payment processing.
- Ability to work flexible hours, including early morning shifts on certain days.
What We Offer
A dynamic and supportive work environment that fosters growth and development.
Tell Us Your Skills
- Excellent Communication Skills
- Patient Registration
- Customer Service
- Interpersonal Communication Skills
- Written Communication Skills
- Verbal Communication Skills
