
Duties of an Order Coordinator
1 week ago
We are seeking a highly organized and detail-oriented individual with exceptional communication skills to join our team as an Order Coordinator.
Responsibilities include:
- Accurately handle customers' orders through various channels.
- Coordinate between customers, sales teams, and production departments to ensure seamless order processing.
- Process orders and arrange them for the production team in a timely manner.
- Maintain smooth order processing from entry to delivery.
- Prepare order documents, delivery notes, and follow up on shipment schedules.
- Resolve order-related queries or issues promptly.
- Promote excellent customer service and build long-term relationships.
Requirements:
To succeed in this role, you should possess:
- A minimum of GCE 'O' Level / ITE Diploma / Nitec or equivalent qualification.
- Strong communication skills in English, with Chinese/Malay as an added advantage.
- Proficiency in Microsoft Office (Word, Excel).
- Experience in Odoo ERP system is a plus.
- A well-mannered and team-oriented approach.
- The ability to multitask and welcome challenges.
- Punctuality, responsibility, and consistent attendance.
- Preferably experience in manufacturing/order coordination, but not mandatory.
Why Choose Us?
We offer a friendly and supportive team environment, stability, and opportunities for growth. Our working hours are Monday to Thursday: 8am - 5:50pm and Friday: 8am - 4:50pm.
Benefits:
- AWS benefits.
- Performance Bonus (VB) based on company's P/L and personal work performance.
- Increment after performance appraisal and depending on company's P/L.
- Additional Paid Birthday Leave (1 Day) on the month of your birthday.
- Additional Paid Off day during Chinese New Year.
- Additional Paid Off Half day during Chinese New Year.
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