Sales and Order Support Expert
2 days ago
This position involves supporting our sales and project teams in managing contract administration processes, ensuring seamless order processing for our Life Science division, and collaborating with internal departments.
Responsibilities
- Collaborate with sales and project teams to process and track consulting sales orders, quotes, and contracts.
- Ensure adherence to company policies and procedures for contract management.
- Coordinate with internal departments, including Customer Deal Desk, legal, finance, and operations, to ensure timely order bookings.
- Maintain CRM system accuracy with up-to-date customer data and relevant information.
- Identify and resolve potential roadblocks in the contract lifecycle.
- Contribute to process improvements and efficiency gains within the team.
Requirements:
- 2+ years of experience in contract administration or a related field is preferred.
- Familiarity with Oracle systems, especially approvals, order processing, and quoting, is highly desirable.
- Excellent communication, interpersonal, and collaboration skills are essential.
- Exceptional organizational skills and attention to detail are required.
- Ability to prioritize tasks and manage multiple projects simultaneously is necessary.
- Mandarin fluency is mandatory for effective customer interactions across APAC regions.
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