Shipping Agency Operations Manager

2 weeks ago


Singapore Royal Ocean Marine Full time

The Shipping Agency Operations Manager will be responsible for overseeing the daily operations of Royal Ocean Marine client's shipping agency, ensuring smooth coordination and execution of all shipping activities. This role requires a strategic mindset, strong understanding of shipping operations, and exceptional leadership skills.

Key Responsibilities
  • Manage and coordinate all shipping agency operations, ensuring compliance with company policies and industry regulations.
  • Oversee vessel arrival and departure procedures, including port clearance, logistics, and documentation.
  • Act as primary point of contact for clients, maintaining strong relationships and addressing any issues that may arise.
  • Supervise and train agency staff, fostering a high-performance culture within the team.
  • Develop operational strategies to improve efficiency, reduce costs, and enhance service delivery.
  • Monitor and analyze operational performance, preparing reports and providing insights for continuous improvement.
  • Ensure timely communication and coordination with all stakeholders, including port authorities, customs, and service providers.
  • Manage budgets and financial forecasting for agency operations.

Requirements

  • Diploma in Maritime Studies, Logistics, Business Administration, or a related field.
  • Minimum 5 years of experience in shipping agency operations or port management, with at least 2 years in a managerial role.
  • Extensive knowledge of shipping regulations, port operations, and agency services.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • A proactive approach to problem-solving and decision-making.
  • Proficiency in using shipping software and technology for operations management.
  • Fluency in English; additional languages are a plus.

Benefits

Chan Chee Meng

EA 07C3069

R1110620



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