Air Export Operations Specialist

3 days ago

Singapore beBeeExport Full time $35,000 - $55,000

Air Export Operations Role

We are seeking a skilled professional to join our team as an Air Export Operations Specialist. In this role, you will be responsible for providing operational support and processing export documentation accurately and promptly.

  • You will work closely with our customers and branch teams to ensure compliance with Customs and government agencies' regulations.
  • Accurate and timely completion of export documentation is essential to meet airline departure cut-off times.
  • You will also be responsible for ensuring all shipments comply with IATA rules and regulations.
Responsibilities:

The key responsibilities of this role include:

  • Providing operational support and process export documentation (billing invoices, reports, airway bill) accurately and promptly.
  • Processing export documentation accurately and timely for customers and meeting Customers/OPS requirements and Airlines flight departure cut-off.
  • Ensuring all documentations (billing invoices, reports, AWBs, etc.) are complete, scanned, filed, and attached with the shipments as per IATA rules and regulations.
  • To meet all Pharmaceutical & Healthcare requirement as per GDP/GDPMDS regulations and directives as required.
  • Completing DAYEND closing report at end of the day.
  • Review shipment events data and shipment manifests are update timely and accurately to meet Operational Performance Audit objective.
  • Ensuring all shipments pre-alert documentations are send to customers and destination offices promptly.
  • Co-ordinating with Airlines terminal and warehouse vendor staff for any shipment dispute, discrepancy etc.
  • Communicating with customer service team on any issues pertaining to rates, destination, and shipping instruction errors.
  • Providing 24 hrs service to include after office hours, holidays, and weekends for Urgent/Aircraft on Ground (AOG) shipments arrangements.
  • Required to perform shift work and rostered duties.
  • Declare all different types of AOG customers shipping permits compliance with customs rules and regulations.
  • Taking up additional tasks as required meeting department's needs.

This role requires a strong attention to detail, excellent organizational skills, and ability to work independently with minimal supervision.

Requirements:

To succeed in this role, you will need:

  • Minimum Tertiary Education with 1 year working experience in service industry and knowledge of airfreight operations.
  • Possess initiative with a positive and pro-active demeanor.
  • Good organizational skills and a good team player.
  • Committed to the job and work assignments given.
  • Computer literate and able to handle Microsoft email, Excel and Word applications.
  • Good organization skills with eye for details.
  • Possess initiative and able to work independently with minimal supervision.

We offer a competitive salary package, comprehensive training, and opportunities for career growth and development.

Please note that we are committed to equal employment opportunities and welcome applications from diverse candidates.

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