Senior Sales Coordinator
7 days ago
We are seeking a skilled Sales Coordinator to join our team at DHI Downtown PTE. LTD.
About the Role:
- The ideal candidate will be responsible for coordinating sales activities, providing exceptional customer service, and maintaining accurate records.
- You will work closely with the sales team to identify new business opportunities, manage existing accounts, and ensure timely communication with clients.
Key Responsibilities:
- Customer Service: Provide prompt, courteous, and efficient service to clients, responding to phone calls within 3 rings.
- Data Management: Ensure accurate recording of client details, managing databases, and maintaining up-to-date information.
- Sales Support: Assist in consolidating sales data, preparing reports, and analyzing market trends.
- Proposal Management: Coordinate the preparation and submission of proposals to clients, ensuring timely delivery and follow-up.
- Site Inspections: Organize site inspections by coordinating room keys with relevant departments.
- Corporate Relationships: Develop and maintain relationships with corporate clients through qualifying prospect inquiries and telemarketing.
- Paperwork Processing: Assist in processing client paperwork, including letters of confirmation and reservations forms.
- RFP Submissions: Assist in submitting RFPs via various platforms.
- Rate Submission: Submit rates to relocation portals within 2 hours of receipt.
- Reservations Support: Assist with reservations and call handling when the front office is unavailable.
Requirements:
- A degree in Hospitality or Tourism Management, or a related field.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint.
- Familiarity with Property Management Systems (PMS) and Front Office operations.
- Able to work accurately under pressure and meet deadlines.
Benefits:
- A competitive salary range of SGD $45,000 - SGD 60,000 per annum.
- Ongoing training and professional development opportunities.
- A dynamic and supportive work environment.
Company Overview:
DHI Downtown PTE. LTD. is a leading hospitality company dedicated to delivering exceptional experiences to our guests.
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