Trade Client Services Manager

2 days ago


Singapore ROBERT WALTERS (SINGAPORE) PTE LTD Full time
Job Title: Trade Client Services AVP

We are seeking a highly skilled and experienced Trade Client Services AVP to join our team at Robert Walters (Singapore) Pte Ltd. As a key member of our operations team, you will be responsible for managing a diverse portfolio of Equity & Foreign Exchange Prime Brokerage clients, acting as their primary point of contact for all operational matters.

Key Responsibilities:
  • Manage a portfolio of Equity & Foreign Exchange Prime Brokerage clients
  • Act as the main point of contact for all operational matters
  • Handle client queries in an appropriate and timely manner
  • Coordinate with internal teams across APAC, EMEA, and US to provide coverage and support for global clients
  • Provide analysis and broker reviews in partnership with Prime Brokerage Account Management/Sales
  • Demonstrate client interface systems to clients in-person
  • Support new product/market introductions to clients
  • Identify and streamline operational tasks to ensure high-level Straight-Through-Processing (STP)
  • Produce client and management reporting metrics
Requirements:
  • Strong communication skills
  • Ability to work independently and prioritize tasks effectively
  • Excellent time management skills
  • Logical approach to problem-solving
  • Ability to work under pressure in a team environment
  • Understanding of Markets Operations Trade lifecycle with ideally a focus on FX, Settlements & Corp Actions
  • Fluency in written and spoken English; additional languages are beneficial but not essential (Mandarin/Cantonese/Japanese)
  • Proficiency in Microsoft Office (PowerPoint/Excel/VBA)
About Us:

Robert Walters (Singapore) Pte Ltd is a global leader in the financial services industry, known for our commitment to innovation and unique solutions. We value diversity and believe in the power of diverse viewpoints to determine the best path forward. We are committed to challenging the status quo and promoting positive change. We continuously strive to advance tools, technology, and ways of working to better serve an evolving client base.



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