EUE Support Specialist

4 days ago


Singapore MERCURIA ASIA RESOURCES PTE. LTD. Full time
Role Overview

Mercuria Asia Resources PTE. LTD. is seeking a skilled EUE Engineer to join our dynamic team in Singapore.

About the Role

This hybrid position will support our Asia operations by addressing advanced technical needs and general IT support requirements, ensuring a seamless and productive work environment for end-users.

Key Responsibilities:
  • Provide 3rd line technical support for end-user and modern workplace technologies.
  • Support desktop-related issues on Windows 10, Microsoft 365, and various trading platforms (ICE, Eikon, Bloomberg), both onsite and remotely.
  • Assist in the implementation and support of hybrid workplace solutions to enhance productivity.

The successful candidate will contribute to the continuous improvement of workplace solutions, supporting our Asia operations.

Requirements and Qualifications:

To be successful in this role, you will need:

  • At least 10 years of IT-related experience with an emphasis on endpoint management, hybrid workplace solutions, and general IT support.
  • Familiarity with Windows 10-11, SCCM, Intune, Microsoft 365, Exchange, Active Directory, Entra ID, ServiceNow, and PowerShell.
Preferred Skills:

We also welcome candidates with certifications in Windows, Intune, Microsoft 365, Exchange, or SCCM, as well as experience in VIP support, network troubleshooting, server room equipment, and Apple product support.

What We Offer:

Mercuria Asia Resources PTE. LTD. offers a competitive salary range of SGD $80,000 - $120,000 per annum, depending on experience, plus additional benefits such as medical insurance, retirement plan, and professional development opportunities.


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