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Banquet Operations Coordinator

2 months ago

Singapore SHERATON TOWERS SINGAPORE HOTEL Full time
Job Summary

We are seeking a highly organized and detail-oriented Banquet Operations Executive to join our team at Sheraton Towers Singapore Hotel. As a key member of our events team, you will be responsible for providing exceptional support to our Manager and Assistant Manager in coordinating a variety of activities and events.

Key Responsibilities
  • Event Coordination: Ensure the smooth implementation and execution of all banquet events, including weddings, conferences, and social gatherings.
  • Team Supervision: Supervise casual labor to ensure standards and grooming are maintained, and provide guidance and support as needed.
  • Inventory Management: Ensure proper handling of food and beverage, equipment, meeting supplies, crockery, and glassware.
  • Guest Satisfaction: Identify and respond to guest needs, ensuring a high level of satisfaction and loyalty.
  • Cash Control: Ensure all cash control handling policies and procedures are followed, maintaining accurate records and reports.
  • Work Area Maintenance: Ensure a clean, safe, and orderly work area, both front and back of the house, for guests and employees.
  • Reporting: Perform reports on all events handled, providing detailed analysis and recommendations for improvement.
  • Maintenance: Maintain respective functions assigned to be in good working condition, ensuring minimal downtime and maximum efficiency.
  • Adaptability: Take on additional roles and tasks from time to time as per operations' requirements, demonstrating flexibility and a willingness to learn.
Requirements
  • Skills: Weddings, Written English, Entertainment, Restaurants, Housekeeping, Interpersonal Skills, Fitness, Career Development, Hospitality Industry, Spa, Attentive, Communication Skills, Banquets, IC, Catering, Hospitality