
Site Infrastructure Manager
2 weeks ago
Job Title: Site Infrastructure Engineer
About the Role:
We are seeking a highly skilled and experienced Site Infrastructure Engineer to join our team. As a Site Infrastructure Engineer, you will be responsible for managing hardware and infrastructure software configurations, changes, and documentation at client locations.
Key Responsibilities:
- Configuration & Documentation: Manage hardware and infrastructure software configurations, changes, and documentation, ensuring that all systems are up-to-date and running smoothly.
- Change & Incident Management: Handle change requests, service requests, and escalate incidents, including security-related issues, in a timely and efficient manner.
- Asset & License Tracking: Maintain detailed asset documentation and track software licenses, subscriptions, and end-of-life cycles, ensuring compliance with regulatory requirements.
- System Health Monitoring: Conduct system and application health checks, performance monitoring, and troubleshooting to identify and resolve technical issues quickly.
- Risk Assessment & Compliance: Perform vulnerability management system (VMS) scans, compliance checks, and configure compliance templates to ensure that all systems meet required standards.
- Reporting & Reviews: Generate monthly reports covering SLA, incidents, availability, performance, audit logs, user access reviews, and log reviews to provide visibility into system operations.
Required Qualifications:
- Bachelor's degree in computer science, Information Technology, Engineering, or related fields.
- Proven experience in infrastructure management, system administration, or a similar role.
- Hands-on experience with change management, risk assessment, and compliance monitoring.
Desirable Skills:
- ITIL v4 certification.
- CCNA or relevant industry certifications.
- Experience with cloud-based infrastructure and cybersecurity practices.
- Hands-on expertise in automation and scripting for process improvements.
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