Hotel Operations Manager
1 week ago
Furama Hotel Singapore Pte Ltd seeks an experienced and dedicated Executive Housekeeper to oversee the overall upkeep of our hotel in respect of cleanliness, maintenance, comfort, and presentation of guest rooms and all public areas.
Key Responsibilities
- Direct and co-ordinate the activities of Housekeeping and Laundry ensuring smooth operations in rooms, public areas, linen, laundry, and dry cleaning sections.
- Maintain the highest standards of cleanliness, presentation, and efficiency while achieving guest satisfaction.
- Confer and cooperate with other Department Heads to ensure coordination of activities especially with Front Office, Security, Engineering, Food and Beverage, and Finance.
- Investigate complaints from guests on any damage or cleanliness issues and report the same.
- Attend daily operation Department Heads' briefing and conduct the daily Department briefing with staff.
- Responsible for developing and implementing training programs and continuous training on the job for staff in areas under his/her responsibilities. Coordinate training efforts with the Human Resource Department.
- Prepares Housekeeping headcount and expenses budget.
- Strategize and be involved in guestroom or guest floors renovation projects.
About the Role
This is a unique opportunity to join our team as an Executive Housekeeper and take ownership of maintaining the highest standards of housekeeping services at Furama Hotel Singapore Pte Ltd. The ideal candidate will have excellent leadership skills, attention to detail, and the ability to work effectively in a fast-paced environment.
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