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Client Liaison Specialist

1 week ago

Singapore This Is An IT Support Group Full time
Company Description

This Is An IT Support Group is an innovative company dedicated to providing top-notch IT services. Our team is passionate about delivering exceptional results, and we're seeking a highly skilled Customer Relations officer to join our ranks.


Key Accountabilities
  • Supervise the CR assistant and office assistant teams to ensure seamless operations
  • Coordinate logistics for customers, including entry passes, accommodations, transportation, and meals
  • Develop and maintain effective visitor lists, daily planners, and customer feedback systems
  • Prepare detailed customer satisfaction reports to inform business decisions
  • Verify invoices from vendors and monitor inventory levels
  • Provide administrative support for company events and activities
  • Capture and organize project photographs for promotional use

Essential Skills
  • Strong interpersonal and communication skills, with experience in conflict resolution and event planning
  • Ability to work independently and collaboratively as part of a team
  • Flexibility and adaptability in a fast-paced environment
  • Bachelor's degree or equivalent in any relevant field
  • Minimum two years of experience in customer-facing roles