Service Ambassador

1 week ago

Singapore beBeeHospitality Full time $4,500 - $5,500
Job Description

We are seeking a highly skilled and experienced Ambassador to join our team. As an Ambassador, you will be responsible for providing exceptional service to our guests and ensuring their stay with us is memorable and enjoyable.

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Key Responsibilities:

  • Assist guests with information regarding the hotel and its facilities, as well as local restaurants and attractions.
  • Make arrangements for dining, entertainment, sports events, recreation, tours, health and beauty services, child care, transportation, shopping, floral services, religious worships, and other services.
  • Keep accurate records of all arrangements made.
  • Answer questions concerning directions to hotel facilities, meeting rooms, or events within the hotel.
  • Maintain current information and materials regarding the hotel facilities and services, and local restaurants and attractions.
  • Responsible for all guest packages and incoming guest deliveries.
  • Process and notify guests and receipt of facsimiles, mail, messages, and packages.
  • Assist guests in sending mail, messages, and/or packages.
  • Maintain a thorough knowledge of the city and all its attractions.

Required Skills and Qualifications:

To be successful in this role, you must possess excellent communication and interpersonal skills, be able to work effectively in a fast-paced environment, and have a high level of attention to detail.

You should also be able to maintain confidentiality and handle sensitive information with discretion.

Benefits:

We offer a competitive salary and benefits package, including opportunities for career advancement and professional development.

How You'll Deliver Success:

Our ideal candidate will deliver success by being authentic, honest, and true in their interactions with guests. They will be fun, energetic, and whimsical, always looking for ways to make our guests' stay more enjoyable.

They will be accountable, responsible, and dependable, always following through on commitments and taking ownership of their work. And, they will be open to new possibilities, different, and always looking for ways to improve and innovate.

A Note from Us:

At our hotel, we pride ourselves on delivering exceptional service to our guests. We believe that our staff are our greatest asset, and we invest heavily in their training and development. We are committed to creating a positive and supportive work environment, where our staff feel valued and empowered to succeed.

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