Senior Manager

1 day ago


Singapur, Singapore Careers@Gov Full time
Job Title: Senior Manager

We are seeking an experienced Senior Manager to oversee and drive the successful implementation, management, and architectural integrity of our Salesforce platform.

Key Responsibilities:
  • Execute the configuration, customization, and integration of Salesforce to meet business needs.
  • Ensure the ongoing stability, performance, and security of the Salesforce platform.
  • Plan, manage, and deliver Salesforce projects from initiation through completion.
  • Provide hands-on technical support to resolve Salesforce-related issues.
  • Conduct code reviews and ensure adherence to best practices in Salesforce development.
  • Develop and deliver training sessions for end-users and administrators on new features and system enhancements.
  • Collaborate with Salesforce vendors and third-party consultants to implement new features and tools.
  • Track and analyze the performance of Salesforce applications.
Requirements:
  • Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
  • At least 10 years of experience in Salesforce administration, architecture, and project management.
  • Expertise in Salesforce CRM, including Sales Cloud, Service Cloud, Marketing Cloud, and Salesforce Lightning.
  • Strong project management skills with experience in agile and waterfall methodologies.
  • Excellent problem-solving abilities with a data-driven approach to decision-making.
  • Exceptional verbal and written communication skills, with the ability to engage and influence stakeholders at all levels of the organization.

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