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Patch and Vulnerability Management Specialist

2 months ago

Singapur, Singapore Stefanini Full time
About this Role

The Digital Workplace - Systems Operations team at Stefanini is seeking a highly skilled Patch and Vulnerability Management Consultant to implement solutions designed and developed by our Engineering teams. As a Subject Matter Expert (SME), you will possess a comprehensive understanding of all the technologies and tools implemented by our workplace engineering teams, requiring ongoing collaboration with the Engineering and Information Security teams.

Key Responsibilities
  • Gain a deep understanding of Standard Operating Systems and troubleshooting, including creating and comprehending Windows registry and group policy tasks, as well as offering technical support where feasible. Completing documentation for Standard Operating Procedures (SOPs) is crucial for the remediation process.
  • Engage in the management of Security patches for Windows and Mac OS, remediation of non-compliant devices, quick action to Zero-day and monitoring activities is a key responsibility.
  • Experience with MS tools and solutions such as MECM, Group Policy, Windows PowerShell, PowerBI and the implementation of Microsoft solutions is highly desirable.
  • Analyze and evaluate security solutions for applications and infrastructure, providing expertise and consulting to internal teams. This involves the categorization and prioritization of vulnerability remediation for execution and reporting.
  • Enhance workstation security by monitoring security reports, identifying security gaps, and evaluating and implementing enhancements is a continuous process.
  • Plan and deliver solutions, respond to technical and procedural inquiries from Engineering teams, build Knowledge based articles and process workflow for Support teams are all part of the role.
  • Experience in application management, OS build migrations and implementing firmware/driver upgrades.
  • Leadership skills to manage the support teams escalations, Incidents in the region.
  • Stay abreast of emerging technologies and best practices in the areas of end-user support and major incident management.
Qualifications
  • At least 12 years of experience in technology infrastructure projects and management.
  • Adept at agile methodology, improve processes, metric and reporting.
  • Great at solving problems, networking, and managing escalations.
  • Familiar with desktop technology, patching and vulnerability management, and major incident management.
  • Good at building and influencing relationships with executives.
  • Successful history of delivering complex multi-regional projects.
  • Excellent communication, negotiation, and interpersonal skills.