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Customer Experience Supervisor

1 week ago

Singapore Commonwealth Concepts Pte. Ltd. Full time

Job Title: Customer Experience Supervisor

Job Summary:

We are seeking a highly skilled and experienced Customer Experience Supervisor to join our team, responsible for providing exceptional customer service, overseeing food and beverage operations, and maintaining high standards of quality and safety.

About the Role:

  • Deliver exceptional customer service to all guests, ensuring a welcoming and enjoyable experience.
  • Oversee food and beverage operations, including menu presentation, order taking, and service delivery.
  • Lead a team of servers, assigning tasks, and ensuring seamless service delivery.
  • Maintain inventory levels, checking stocks consistently and accurately.
  • Implement plans to deliver excellent service, adhering to Food & Beverage Safety and Hygiene policies.

Benefits:

We offer a comprehensive benefits package, including medical benefits, company insurance, free staff meals, dental benefits, and opportunities for career growth and development.