Customer Service Officer, Retail Mall

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert This position will be responsible for overseeing the Customer Service Counters to ensure smooth running of the daily operations and managing the team of Customer Service Officers to provide excellent service. Conduct daily briefings to the Customer Service...

About Customer LabsWe are a dynamic team committed to delivering exceptional customer experiences in a fast-paced retail environment.Job SummaryThis senior role is responsible for overseeing the smooth operation of our customer service counters, managing a team of officers, and ensuring excellent service delivery.Main ResponsibilitiesConduct daily briefings...

Key ResponsibilitiesProvide exceptional customer service to internal and external customersAssist in executing shopping mall's promotion and redemption programsHandle customer inquiries and provide assistanceEnsure proper redemption process during advertising and promotion campaign periodProvide administrative support to the Management Office as...

What You Will Do:As a Customer Service Officer at Waterway Point, you will be responsible for providing exceptional customer service to internal and external customers. This includes answering shoppers' enquiries, processing gift redemptions and partner redemptions, and assisting in executing the shopping mall's promotion and redemption programmes. You will...

ResponsibilitiesSupport the Operations Manager in managing daily operations and maintenance of the retail mall.Coordinate operation programs and execute maintenance works to ensure the mall operates at optimum level.Prepare annual budgets, manage and administer all maintenance contracts, and supervise expenses for the operational needs of the mall.Assist in...

Job Description Provide excellent customer service to internal and external customers. Assist in the execution of shopping mall’s promotion and redemption programmes. Handle all customers’ enquiries and provide assistance. Ensure that the redemption process during the advertising and promotion campaign period is carried out properly. Provide...

Job Description Provide excellent customer service to internal and external customers. Assist in the execution of shopping mall’s promotion and redemption programmes. Handle all customers’ enquiries and provide assistance. Ensure that the redemption process during the advertising and promotion campaign period is carried out properly. Provide...

About UsWe are Perennial, a dynamic company at the forefront of the retail mall industry. Our mission is to deliver exceptional experiences for our customers and create a thriving community.Job Title: Senior Manager/Manager, OperationsThis critical role involves overseeing the operational aspects of the retail mall, encompassing staff supervision, contract...

About the Role:The Shopping Mall Ambassador will be responsible for providing exceptional customer service to shoppers at Waterway Point. This includes answering enquiries, processing redemptions and assisting with promotions.Key Skills:Customer centric personality and positive attitudePrior Customer Service Officer experience in retail mall will be highly...

The Woodleigh Mall team is looking for suitably qualified individuals to join us as Temp Customer Service members. Responsibilities Manage day-to-day operations in the service counter. Maintain a high level of staff service standards. Manage the schedule/manpower with the Executives. Attend to shoppers' inquiries and all aspects of customer service....

Our Team:We are a dynamic team dedicated to delivering exceptional experiences for our customers and tenants at Waterway Point. As a key member of our team, you will have the opportunity to develop your skills and knowledge in customer service, sales, and marketing. Responsibilities include: Providing excellent customer service, answering shoppers'...

Job Function: Customer Service, Maintenance & Operations Job Posting Date: 7 Mar 2025To provide customer service at Waterway Point, such as answering shoppers' enquiries, processing gift redemptions, and partner redemptions. Job Description Provide excellent customer service to internal and external customers. Assist in the execution of shopping...

Job Overview:Frasers Property Limited is looking for a Retail Support Officer to join our team at Waterway Point. As a Retail Support Officer, you will provide administrative support to the Management Office, handle customers' enquiries and provide assistance.Key Responsibilities:Provide excellent customer service to internal and external customersAssist in...

About Our TeamWe are a dynamic team of professionals who are passionate about delivering exceptional customer service and creating memorable experiences for our customers. As a Customer Service Officer, you will be part of a team that is dedicated to providing excellent service to internal and external customers.Your key responsibilities will include...

Company OverviewLink REIT is one of the largest real estate investment trusts in Asia, with a portfolio of high-quality retail properties across the region. Our mission is to provide exceptional customer experiences and create value for our shareholders through innovative retail solutions.Job SummaryWe are looking for a skilled Customer Service Ambassador to...

ABOUT FRASERS PROPERTY LIMITED Frasers Property Limited (“Frasers Property” and together with its subsidiaries, the “Frasers Property Group” or the “Group”), is a multinational investor-developer-manager of real estate products and services across the property value chain. Listed on the Main Board of the Singapore Exchange Securities Trading...

Job SummaryWe are seeking a customer service officer to join our team at Causeway Point.The successful candidate will be responsible for providing excellent customer service to internal and external customers, assisting in the execution of shopping mall's promotion and redemption programmes, and handling all customers' enquiries and providing assistance.The...

Company OverviewFrasers Property Limited is a leading multinational investor-developer-manager of real estate products and services.We operate across five asset classes: residential, retail, commercial & business parks, industrial & logistics, and hospitality.Our business spans across Southeast Asia, Australia, Europe, and China, with a strong presence in...

Roles & ResponsibilitiesResponsibilities:Provide excellent customer service to shoppers and visitors Attend to queries and feedback from shoppers and tenants Assist in customer loyalty programmes and redemption of reward programmes Play an active role during promotions and marketing campaigns Any other duties as assign by the Centre Management...

Job DescriptionWe are seeking a highly motivated and customer-focused Mall Customer Support Representative to join our team at Link REIT. In this role, you will be responsible for providing exceptional customer service to our shoppers, addressing their enquiries, feedback and complaints in a professional and courteous manner.Key Responsibilities:• Manage...