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Mall Ambassador
2 weeks ago
We are a dynamic team of professionals who are passionate about delivering exceptional customer service and creating memorable experiences for our customers. As a Customer Service Officer, you will be part of a team that is dedicated to providing excellent service to internal and external customers.
Your key responsibilities will include handling all customers' enquiries, providing assistance, and ensuring that the redemption process during advertising and promotion campaigns is carried out properly. You will also provide administrative support to the Management Office whenever necessary.
We are looking for individuals with a customer-centric personality and positive attitude. Prior experience as a Customer Service Officer in a retail mall environment is highly preferred. If you have a passion for delivering excellent customer service and creating memorable experiences, we want to hear from you