
Customer Engagement Specialist
1 week ago
This is a pivotal position within our organization that entails driving revenue and customer engagement through outbound calling, lead qualification, and appointment setting.
Our ideal candidate thrives in a target-oriented environment, exhibits robust communication skills, and is dedicated to delivering high standards of service while maintaining compliance and operational discipline.
About Our TeamWe are part of a diverse and inclusive group that drives innovation and change. We provide formal and informal learning and development programs to support career growth and progression.
- Flexible working arrangements available upon request
- A dynamic and inclusive working environment with modern workspaces
- Drive revenue and customer engagement through outbound calling, lead qualification, and appointment setting
- Maintain compliance and operational discipline
- Deliver high standards of service
- Work in a structured environment with performance tracking systems (e.g. CRM and Tableau)
- High school diploma or equivalent
- At least 1 to 2 years of experience in telemarketing, telesales, or customer service
- Familiarity with appointment scheduling, SLA metrics, and compliance protocols
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