Senior Platform Engineer

7 days ago


Singapur, Singapore WELLS FARGO BANK Full time
About this Role

We are seeking a highly skilled Senior Platform Engineer to join our Commercial and Corporate Banking Technology (CCIBT) team at Wells Fargo Bank. As a key member of our team, you will be responsible for ensuring the stability and high availability of our wires and payment processing applications.

Key Responsibilities
  • Support a suite of applications across various technologies, including Linux, MongoDB, and SQL.
  • Partner with cross-functional teams to implement platform engineering capabilities, ensuring resilience, high performance, and high availability.
  • Responsible for production deployments, ensuring governance and controls, and acting as a gatekeeper for changes to the production environment.
  • Provide cross-functional coordination on root cause analysis for production issues and drive recovery efforts during incidents.
  • Review and analyze complex operational support systems, application software, and system management tools to ensure high levels of systems and infrastructure availability.
  • Conduct incident management and coordinate/implement solutions to prevent customer impact.
  • Inform leadership on ongoing issues through formal communications in alignment with ITIL best practices.
  • Learn new tools and concepts in platform engineering, including automation, CI/CD pipelines, Ansible, Prometheus, and Cloud engineering.
Requirements
  • 4+ years of Systems Engineering, Technology Architecture experience, or equivalent.
  • 4+ years of experience with Linux.
  • 2+ years of database support/knowledge with MongoDB and/or SQL experience (Oracle SQL).
  • 2+ years of app development or app support in payments and/or wires applications.
Desired Qualifications
  • Experience in payments and/or wires application technology.
  • Kafka understanding/experience.
  • Hands-on experience with monitoring tools like Splunk, AppDynamics, Grafana, and Geneos ITRS.
  • Linux bash scripting ability.
  • Exposure/knowledge/understanding in MTS, Real Time/Instant Payments, and other payment origination applications and technologies.
  • Proficiency in utilizing Service Now for incident, problem, and change management.
  • Strong verbal, written, and interpersonal communication skills.
  • Ability to identify root-cause issues/improvement opportunities and design approaches.
Job Expectations
  • Ability to help drive recovery efforts during incidents and identify key players.
  • Open to work in flexible hours and on-call support.
  • Quality communicator with strong written and oral communication skills.
  • Hands-on experience setting up observability for production applications and infrastructure monitoring/alerting.
  • Experience in setting up review and analyzing complex technical challenges.


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