Strategic Operations Manager
1 week ago
We are seeking a highly skilled and experienced Strategic Operations Manager to oversee the Postfix operations of Kuok Group, including PABX, Handy, and Heavy Lift services.
Job Summary:
- To manage and supervise a team of technicians and operators to ensure efficient and effective service delivery.
- To lead and coordinate tasks, monitor performance, and provide necessary training and development to team members.
- To foster a positive and collaborative work environment that promotes productivity and job satisfaction.
Key Responsibilities:
- To oversee the timely and efficient delivery of PABX, Handy, and Heavy Lift services, ensuring high-quality results and customer satisfaction.
- To troubleshoot and resolve technical issues related to these services in a timely and professional manner.
- To coordinate with customers to understand their requirements and ensure their needs are met.
Equipment Management:
- To maintain and manage our fleet of PABX, Handy, and Heavy Lift equipment, ensuring optimal performance and minimizing downtime.
- To schedule regular maintenance and repairs to prevent equipment failure and reduce costs.
- To monitor equipment usage and costs to identify areas for improvement and optimize resource allocation.
Safety Compliance:
- To ensure adherence to all safety regulations and procedures, protecting both employees and customers from harm.
- To conduct regular safety inspections and training sessions to maintain a safe working environment.
- To investigate and address any safety incidents or concerns promptly and effectively.
Cost Control:
- To develop and implement cost-saving measures to minimize operational expenses and maximize revenue.
- To monitor operational expenses and identify opportunities for cost reduction through process improvements and supply chain optimization.
Business Development:
- To contribute to business development efforts by identifying new market opportunities and exploring potential partnerships that drive growth and expansion.
- To collaborate with cross-functional teams to design and implement strategic initiatives that align with Kuok Group's vision and objectives.
Requirements:
- Bachelor's degree in Maritime Business or a related field.
- Minimum of 5 years of experience in the PABX, Handy, or Heavy Lift industry, preferably in a management or leadership role.
- Strong technical knowledge of PABX systems, heavy equipment, and maintenance procedures.
- Excellent leadership and interpersonal skills, with the ability to motivate and empower teams.
- Ability to work independently and as part of a team, with strong problem-solving and decision-making abilities.
- Proficient in computer software applications, including Microsoft Office.
Compensation Package:
Kuok Group offers an attractive compensation package, including a salary range of $80,000-$120,000 per annum, commensurate with experience. In addition to a competitive salary, we offer a comprehensive benefits program, including health insurance, retirement savings plan, and paid time off.
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