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Senior Broadcast Support Specialist
3 weeks ago
The role involves carrying out tasks related to the support of broadcast and broadcast IT related equipment and systems.
">This includes activities such as manning of support hotline, system diagnosis, remediation and monitoring, system administration, patching and preventive maintenance.
">Additionally, the position requires engineers to support the planning and implementation of broadcast IT system projects.
">Responsibilities:">- ">
- Providing technical support to broadcast equipment and systems in news studios & post-production and asset management system, outside broadcast production van, news room computer system, etc.">
- Document, communicate, collaborate, and handle fault incidents">
- Assess system vulnerabilities and provide guidance, remediate and mitigate any reliability and security risks">
- Perform troubleshooting and repair of broadcast equipment and system.">
- Perform preventive and corrective maintenance broadcast and IT equipment.">
- Work with different business units to provide technical solutions to enhance existing operation and setup">
- Evaluate and recommend new broadcast IT equipment and system.">
Support project implementation of broadcast IT system and infrastructures including drafting of technical specifications and costings documentations.
">Perform shift and standby duty to support broadcast system and infrastructures.
">Qualifications:">- ">
- Degree or Diploma in Information Technology, Information Systems, IT Security or equivalent.">
- CCNA, Certification in Information Technology networking field is an advantage.">
- Microsoft certifications such as MCSA preferred.">
- Project management experience preferred.">
- Relevant work experience (0-3 years) in IT, Broadcast or Media Production related field preferred.">
- Basic understanding of cloud / enterprise system architecture">
- Network troubleshooting skills of IT devices maintenance and experience with management and configuration of networking devices (switches, routers, firewalls) will be preferred.">
