Logistics Operations Executive

3 weeks ago


Singapore SH COGENT LOGISTICS PTE LTD Full time

Job Title: Senior Customer Service Executive

Company Description:

Cogent Holdings Pte Ltd is a leading logistics provider in Singapore, serving a diverse range of clients from local SMEs to multinational companies. With a strong presence in the market, Cogent offers a wide range of logistics services, including warehousing, freight forwarding, container and ISO tank depot, automotive logistics, and transportation services.

Job Summary:

We are seeking a highly skilled Senior Customer Service Executive to join our team at SH Cogent Logistics Pte Ltd. The successful candidate will be responsible for providing exceptional customer service, processing shipping documentation, and ensuring smooth operations throughout the container haulage process.

Key Responsibilities:

  • Maintain business relationships with customers, attend to their enquiries, and ensure all job requirements in their orders are fulfilled.
  • Perform job creation for trucking activities, monitor progress of job orders, and shipments adhere to deadlines or specified dates.
  • Communicate customers' trucking requirements to staff in the Operations department for them to perform the trucking activities.
  • Monitor jobs and provide timely updates for shipments, including updating of container details into the system.
  • Advise customers on delivery schedules and inventory.
  • Maintain inventory reports and undertake monthly closing of trucking jobs.
  • Assist in billing, issuance of debit notes and credit notes, and accruals.
  • Ensure proper documentation and filing of invoices and job sheets.
  • Assist in permit declaration for job orders when required.
  • Attend to customers' feedback and complaints and work with superiors to assist with the findings and reporting of the complaints.
  • Assist superiors to implement improvement plans for the team.
  • Assist in ad-hoc quotation or commercial rates requests from customers.
  • Assist superiors to gather data and perform reporting as and when required.

Requirements:

  • Diploma or equivalent in logistics, supply chain management, business administration, or a related field.
  • Minimum 2-3 years of experience in customer service/shipping documentation role in a 3PL company.
  • Strong knowledge of Hauler operations, transportation logistics, and customs clearance procedures in Singapore.
  • Experience with TradeNet is a plus.
  • Able to perform overtime when necessary.

Benefits:

  • Alternate Saturday
  • 2 ways transport from Jurong East MRT
  • Daily meal subsidy
  • In-house gym and entertainment room
  • Dental, medical, insurance benefits


  • Singapore CEVA Logistics Full time

    Becoming a Logistics Operations Coordinator at CEVA Logistics offers you the chance to play a pivotal role in the execution of transport orders, ensuring seamless operations and exceptional customer satisfaction. You will be responsible for checking all required documents, producing transport documents, and managing invoices while maintaining up-to-date...


  • Singapore CEVA Logistics Full time

    Job OverviewWe are seeking a skilled Logistics Operations Specialist to join our team at CEVA Lead Logistics (CLL). As a key member of our operations team, you will play a vital role in ensuring the smooth execution of daily logistics operations.About the RoleThis position is based in one of CLL's regional Control Towers and reports directly to the CLL...


  • Singapore CEVA Logistics Full time

    About the CompanyCEVA Logistics is a leading global logistics company providing seamless and customer-focused solutions to support business objectives.Job SummaryWe are seeking a highly skilled Logistics Operations Coordinator to join our team in CEVA Logistics.ResponsibilitiesCommunicate with customers, warehouse teams, and forwarders in day-to-day...


  • Singapore CEVA Logistics Full time

    About CEVA LogisticsCEVA Logistics is a leading global logistics company, and we are seeking a skilled Logistics Operations Coordinator to join our team.Job SummaryThe successful candidate will be responsible for the efficient operation of our warehouse, ensuring seamless delivery of goods to our customers.Duties and ResponsibilitiesCoordinate the picking...


  • Singapore CEVA Logistics Full time

    About CEVA LogisticsCEVA Logistics is a leading global supply chain management company. We are seeking a highly skilled Logistics Operations Specialist to join our team in a key role that will drive operational excellence and improve our customers' supply chain performance.Key ResponsibilitiesLeverage lean principles to increase operational performance and...


  • Singapore WORLDWIDE LOGISTICS SINGAPORE PTE. LTD. Full time

    About WORLDWIDE LOGISTICS SINGAPORE PTE. LTD.At Worldwide Logistics Singapore, we provide innovative logistics solutions to support our customers' global supply chain needs. We're a dynamic team of professionals dedicated to delivering exceptional service and expertise in the logistics industry.Job Title: Logistics Operations SpecialistSalary Range: $40,000...


  • Singapore Kerry Logistics Centre Full time

    Duties & Responsibilities: - • Support the adoption of new technology for team operations improvement activities. • Assist with manpower and asset planning across various business functions and accounts. • Help assess risks associated with different approaches to process changes. • Review costs and benefits of current warehouse operations processes....


  • Singapore RichLand Logistics Full time

    Company Overview:RichLand Logistics is a leading logistics company that provides efficient and reliable cargo management services.Job Summary:We are seeking a highly organized and detail-oriented Logistics Assistant to join our team. The successful candidate will be responsible for coordinating the movement of cargo and goods within our warehouse, ensuring...


  • Singapore RichLand Logistics Full time

    Job DescriptionRewarding Opportunity at RichLand LogisticsAbout the RoleWe are seeking an experienced Prime Mover Driver to join our team at RichLand Logistics. As a Prime Mover Driver, you will be responsible for safely operating prime movers to transport containers and ensure timely delivery of goods.ResponsibilitiesCollect, deliver, and shift containers...


  • Singapore CEVA Logistics Full time

    About CEVA LogisticsCEVA Logistics is a leading global logistics company that provides integrated supply chain solutions to customers across various industries.


  • Singapore ST LOGISTICS PTE. LTD. Full time

    Job Summary The Executive - Secured Logistics is responsible for development and execution of operational policies, standards and procedures for the Warehouse. He/she monitors and optimizes storage and utilization levels; making data-driven decisions to improve productivity and efficiency of the warehouse. Analytical and logical, he/she is required to...

  • Logistics assistant

    12 hours ago


    Singapore Freight Mark Logistics Full time

    About the roleWe are seeking a dedicated and organised Logistics Assistant to join our team at Freight Mark Logistics (S) Pte Ltd in the Changi East Region. This full-time role is crucial in supporting our warehousing, storage and distribution operations within the manufacturing, transport and logistics industry. As Logistics Assistant, you will play a key...

  • Logistics Executive

    2 months ago


    Singapore ABV LOGISTICS PTE. LTD. Full time

    Roles & ResponsibilitiesPosition : Logistics Executive(Full-Time)Requirements· 2-3 years sales experience in Logistics and/or Freight Forwarding industry.· Proficient in Logistics & Freight Forwarding business details, processes and procedures.· Familiar with industry related developments, situations and regulations.· *Permit declaration experience is a...


  • Singapore Careers@Gov Full time

    **Job Description:**We are seeking a highly skilled Logistics Operations Executive to join our team at Careers@Gov. This is an exciting opportunity for a motivated and experienced professional to lead the planning and execution of logistical supports across various departments and divisions.As a key member of our Joint Operations Logistics Department (JOLD),...


  • Singapore SNL LOGISTICS PTE LTD Full time

    We are seeking a highly skilled Logistics Operations Coordinator to join our team at SNL Logistics PTE LTD. In this role, you will be responsible for providing administrative support for our warehouse, store, and workshop operations.Key ResponsibilitiesCoordinate the upkeep of records, including billing and handling customer inquiries and complaints.Assist...

  • Operations executive

    12 hours ago


    Singapore Freight Mark Logistics Full time

    About the roleWe are seeking a driven and detail-oriented Operations Executive - Ocean Freight to join our team at Freight Mark Logistics (S) Pte Ltd in the Changi East Region. In this full-time role, you will be responsible for managing and coordinating the efficient movement of freight and cargo across our global logistics network. What you'll be...


  • Singapore Yusen Logistics Full time

    Job Description Execute and manage assigned business account in customer facility. Translate customer's requirements and objectives to operational tasks. Maintain customer's KPI, SOP and objectives. Ensure customer management and review reports are completed according to required deadline (daily, monthly, quarterly or annual). Monitor and...


  • Singapore MAINLINE GLOBAL LOGISTICS PTE. LTD. Full time

    Roles & ResponsibilitiesROLESThe Shipping Logistics Executive is responsible for the planning, organizing, and directing; managing and evaluation of the supply chain/logistics operations in an organization.RESPONSIBILITIES Handle inbound, outbound and transhipment and prepares invoices, documents related to the plant served. Manage & Update internal...


  • Singapore Crane Worldwide Logistics Full time

    OverviewCrane Worldwide Logistics is seeking a highly skilled Logistics Operations Specialist to join our team in Singapore. In this role, you will be responsible for ensuring the efficient and safe movement of goods within our warehouse operations.SalaryThe estimated salary for this position is SGD $35,000 - $45,000 per annum, depending on experience.Job...


  • Singapore Bok Seng Logistics Pte Ltd Full time

    Bok Seng Logistics Pte Ltd is seeking a skilled Logistics Operations Specialist to support the logistics manager in coordinating transport and storage of products and materials.Primary Responsibilities:Sourcing goods and services, obtaining quotes, specifications, and delivery lead time.Raising purchase requests within required timeframe.Coordinating...