Logistics Operations Specialist

4 weeks ago

Singapore CEVA Logistics Full time
Job Overview

We are seeking a skilled Logistics Operations Specialist to join our team at CEVA Lead Logistics (CLL). As a key member of our operations team, you will play a vital role in ensuring the smooth execution of daily logistics operations.

About the Role

This position is based in one of CLL's regional Control Towers and reports directly to the CLL Control Tower Operations Supervisor or Operations Manager. Your primary responsibility will be to oversee daily operations within the control tower, ensuring timely delivery and efficient communication with suppliers and other stakeholders.

The ideal candidate will have a strong background in logistics, transportation, or supply chain management, with a minimum of 1 year of relevant work experience. You should possess excellent computer skills, particularly in Microsoft Office, and have a general understanding of supply chain management concepts and logistics processes.

Key Responsibilities
  • First point of contact for customers, carriers, suppliers, and other supply chain stakeholders during day-to-day business
  • Handle customer orders, including related documentation, and transport booking with carriers according to specified routing and service level
  • Monitor transport execution to ensure adherence to established work standards and work instructions
  • Request and Incident Management:
    • Handling of customer requests and supply chain incidents/disruptions
    • Informing supervisors and relevant supply chain stakeholders in a timely manner as issues arise
  • Visibility and Event Management:
    • Ensuring tracking event updates (milestones) are provided on time and correctly by suppliers and carriers
    • Following up on missing events and investigating data inconsistencies
  • Supporting reporting and performance measurement:
    • Providing input to Supervisors in the preparation of reporting, monthly reviews, and quarterly business reviews
    • Supporting analysis of standard KPIs and reports and identifying areas for improvement
  • Supplier Management:
    • Supporting the on-boarding of new suppliers to ensure successful origin global order, event, and SOP compliance
  • Process Governance:
    • Acting in accordance with all relevant CLL SOP, Work Instructions, and job-specific procedures
    • Supporting implementation of changes to processes or policies as determined by the process owners
    • Occasionally supporting work schedules outside of standard business hours (evenings/weekends), e.g., in case of urgent or emergency shipment
Requirements

To be considered for this role, you should have:

  • A qualification in Logistics, 3PL, Transportation, or Supply Chain Management, or a related field, or comparable work experience
  • Minimum 1 year of working experience
  • Fresh graduates with logistics or supply chain-related educational backgrounds may be considered
  • Strong computer skills and good working knowledge of Microsoft Office
  • General understanding of Supply Chain Management concepts and logistics processes
  • Fluency in English (both written and spoken) mandatory
  • Ability to work under pressure in a fast-paced environment
  • Proven ability to get things done and a team player
  • Highly dependable and reliable in ensuring priorities are met effectively, good time management skills
  • Customer service-oriented
What We Offer

We offer a competitive salary range of $60,000 - $80,000 per annum, depending on experience, plus a comprehensive benefits package that includes annual leave entitlement, pension, health, and life assurance. Join our team and grow with us

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