
eCommerce Order Manager
2 days ago
As a key member of our team, you will be responsible for managing daily online orders, coordinating with logistics and 3PL providers, creating shipping labels and instructions, tracking shipments and resolving delays or disputes.
Key Responsibilities include:
- Process daily online orders and coordinate with logistics/3PL
- Create shipping labels and instructions
- Track shipments, resolve delays/disputes (UPS, Amazon, etc.)
- Handle customer queries across platforms
- Verify shipping invoices and reconcile monthly sales
- Monitor inventory, support replenishment planning
- Maintain daily inventory logs
- Assist with sales tax filings
- General ops/admin support
Requirements include:
- Diploma + 2 years' experience
- Strong in Excel/Google Sheets
- Meticulous, proactive, and fast-paced
Skills needed to succeed in this role include:
- Inventory management
- Data entry
- Administrative support
- Accounting
- Shipping and logistics
This is an exciting opportunity to work in the field of eCommerce administration. If you are a detail-oriented and organized individual with excellent communication skills, we encourage you to apply.
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