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Executive, Venue Operations
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Venue Operations Director
3 weeks ago
The Executive Chef and Venue Manager oversees the food, beverage, and venue operations of a facility, focusing on daily management, staff leadership, financial oversight, menu development, customer satisfaction, and ensuring compliance with health and safety regulations to maximize profitability and uphold quality standards.
Key Responsibilities:- Staff Leadership: Hire, train, schedule, and manage food and beverage staff to maintain high service levels.
- Menu & Supply Management: Design menus, forecast food and beverage needs, order supplies, manage inventory, and minimize waste.
- Operations Management: Oversee daily food and beverage operations, ensuring smooth and efficient service.
- Financial Management: Develop and manage budgets, monitor expenses, control costs, and work to increase profitability.
- Customer Experience: Ensure excellent customer service, handle complaints, and strive to exceed customer expectations.
- Compliance: Adhere to all food safety, hygiene, and health regulations.
- Vendor Relations: Build and maintain strong relationships with food and beverage suppliers and vendors.
- Leadership Skills: Strong ability to lead, delegate, and motivate a team.
- Financial Acumen: Expertise in budget creation, cost control, and financial analysis.
- Communication: Excellent communication skills for interacting with staff, customers, and vendors.
- Organizational Skills: Ability to manage multiple tasks, maintain order, and delegate effectively.
- Industry Knowledge: Deep understanding of the food and beverage industry, including trends, menu planning, and service standards.
- Customer Orientation: A mindset focused on providing excellent customer service and experiences.
- Problem-Solving: Ability to identify issues and implement effective solutions.
- Education: Often requires a bachelor's degree in hospitality management or a related field.
- Experience: Proven track record in a food and beverage management role is essential.