Membership Services Coordinator
3 days ago
As a key member of the Resorts World Sentosa team, you will play a crucial role in delivering exceptional membership services and experiences to our guests.
**Key Responsibilities:**
- Manage day-to-day operations of Membership and Guest Services duties
- Ensure seamless execution of membership related transactions and general enquiries
- Collaborate with front-of-house functions to optimize location-based membership services
- Work closely with casino marketing teams to promote membership programs and benefits
- Maintain confidentiality and data accuracy while ensuring regulatory compliance
Requirements:
- Must be at least 21 years old as per Regulatory Authority requirements
- Diploma in Business or Marketing with proficiency in Microsoft Office applications
- Strong communication and customer service skills, preferably from the hospitality industry
- Ability to work rotating shifts, including weekends and public holidays
Company Overview:
We are a dynamic and award-winning resort that offers an exciting workplace environment. Our mission is to deliver world-class entertainment and hospitality experiences that exceed our guests' expectations.
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