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APAC UX/Service Designer Lead

1 week ago

Singapore BNY - formerly Bank of New York Mellon Full time

Becoming a part of the APAC Innovation team at BNY Mellon means joining a vibrant community of innovators who are shaping the future of financial services. As a leading global bank, we offer unparalleled opportunities for growth and development. Our team of over 50,000 employees from diverse backgrounds comes together to create solutions that benefit businesses, communities, and individuals worldwide.

About the Job

This role requires a skilled UX/Service Designer to join our team as a Vice President. Based in Singapore, you will collaborate with cross-functional teams to design end-to-end service experiences for our stakeholders and clients in the APAC region.

Your expertise in user-centered design, research, and strategic thinking will help us create innovative solutions that meet user needs and align with our business goals. You will lead design thinking workshops, ideation sessions, and work closely with stakeholders to deliver holistic service design solutions.

  • Leverage your skills in user journey mapping to analyze user interactions and propose solutions that enhance user satisfaction and engagement.
  • Partner with cross-functional stakeholders to define user needs, business goals, and project requirements.
  • Develop personas, wireframes, and prototypes that effectively communicate design concepts and user flows.
What We Offer
  • A dynamic and collaborative work environment that fosters innovation and excellence.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • The chance to make a meaningful impact in shaping the future of financial services.