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Director of Volunteer Programs

3 weeks ago

Singapore beBeeConservation Full time
Senior Manager, Education

Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renowned wildlife parks connecting visitors to the fascinating world of wildlife.

  • The organization is driving an exciting rejuvenation plan at Mandai Wildlife Reserve adjacent to Singapore's Central Catchment Nature Reserve, integrating five wildlife parks with distinctive nature-based experiences, green public spaces, and an eco-friendly resort.
Job Responsibilities
  • Visionary Leadership:
  • Develop and implement visionary strategies for volunteer engagement, training, and management.
  • Strategic Planning:
  • Oversee the development of strategic plans to enhance volunteer contributions, performance, and programme impact.
  • Volunteer Training & Development:
  • Design and implement comprehensive training frameworks to equip volunteers for evolving roles.
  • Volunteer Engagement & Experience:
  • Foster a respectful and supportive environment for volunteers through clear standards, team practices, and day-to-day interactions.
  • Stakeholder Engagement & Partnerships:
  • Cultivate partnerships with internal departments and external partners to identify and co-create volunteer opportunities.
  • Team Leadership & Development:
  • Supervise and guide team members to ensure effective delivery of volunteer recruitment, training, and engagement operations.
Required Skills & Qualifications
  • A degree in Social Sciences, Education, Communications, Business Administration, Environmental Studies, or related fields.
  • At least 8–10 years of relevant experience in volunteer management, community engagement, learning & development, or stakeholder relations, with at least 3–5 years in a supervisory/managerial capacity.
  • A proven track record in designing and implementing volunteer strategies, training programmes, and engagement initiatives.
  • Strong leadership and people management skills, with experience in coaching and developing teams.
  • Excellent communication, facilitation, and presentation skills, with the ability to engage diverse audiences and stakeholders.
  • Knowledge of volunteer management systems, training methodologies, and engagement best practices.
  • A passion for conservation, education, and community engagement.
  • Empathetic and people-oriented, with the ability to build trust and foster positive volunteer experiences.
  • Adaptable and resourceful, able to work in a dynamic environment with evolving priorities.
Benefits

This role offers a range of benefits, including opportunities for professional growth and development, a collaborative and dynamic work environment, and a chance to make a meaningful impact on the community.

Other Information
  • The ideal candidate will have a strong understanding of volunteer management principles and best practices.
  • Experience working in NGOs, education, and conservation will be an advantage.
  • The selected candidate will be required to work occasional evenings, weekends, or public holidays to support volunteer and organisational events.