Product Management Specialist Lead
18 hours ago
About the Role:
The Senior Executive, Product Management Specialist is responsible for supporting the Product Lead in the development and management of new business features and product enhancements for the Postpaid Consumer business. This role is critical in identifying business needs and collaborating with cross-functional teams to create and deliver customer-centric products.
Key Responsibilities:
- Partner with stakeholders to identify business value, scope of work, and urgency of features and prioritize them for development.
- Collaborate closely with cross-functional stakeholders to determine features to be developed.
- Manage the end-to-end process for developing new product features/enhancements, including discovery, solutioning, user acceptance testing, and launch.
- Keep track of project schedules and report changes and impact to project deliverables to key stakeholders.
- Take ownership of product/feature post-delivery, supporting user training, escalation, and resolution of production incidents, and planning for future enhancements.
- Support the marketing team with product-related activities.
Requirements:
- Bachelor's Degree in Business, Computer Science, or IT-related discipline with a minimum of 3-5 years of experience in Product Management.
- Experience in the telecommunications sector is a plus.
- Foundation in agile development ways of working is a plus.
- UX understanding is a plus.
- Strategic thinking, strong planning, analytical, design thinking, and problem-solving skills.
- Good communication skills with the ability to engage, influence, and inspire stakeholders to drive collaboration.
- Hands-on and proactive with strong project management skills and high personal accountability.
- Ability to adapt to changing circumstances and embrace change with a positive attitude.
- Detail-oriented and organized with good time management.
- Able to work independently, a good team player, and resourceful.
- Empathy, curiosity, and a drive to learn more.
- Able to multitask and perform well under pressure.
- A self-starter with a zest to contribute.
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