Mortgage Portfolio Growth Specialist

1 week ago

Singapore beBeeCustomerCentricity Full time $60,000 - $80,000
Job Title:

Mortgage Relationship Specialist


About the Role:

We are seeking a skilled professional to support the growth of our mortgage loan portfolio. As a Mortgage Relationship Officer, you will play a critical role in identifying new business opportunities and delivering exceptional service to existing customers.

The ideal candidate will possess a strong customer-centric mindset, excellent interpersonal skills, and the ability to handle both service-related and sales-related tasks.

  • Sales & Client Engagement: Proactively identify sales opportunities and build long-term relationships with customers through consistent follow-ups and value-added service.
  • Customer Service Excellence: Provide dedicated end-to-end service throughout the mortgage process.
  • Loan Origination & Servicing: Assist customers in submitting complete and accurate applications for both new and existing mortgage loans.
  • Cross-functional Collaboration: Coordinate closely with internal stakeholders to ensure timely and smooth loan processing.
Requirements:

To succeed in this role, you will need:

  • Diploma or Degree in any discipline
  • Strong customer-centric mindset with empathy and patience
  • Comfortable handling both service-related and sales-related tasks
  • Excellent interpersonal and communication skills
  • Good problem-solving ability and ownership of outcomes

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