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Computer Systems Technician

1 week ago

Singapore AvePoint Full time

Company Overview

AvePoint is dedicated to investing in our people, fostering a culture driven by agility, passion, and teamwork.

Job Description

  • Provide fast and effective technical assistance on computer systems.
  • Diagnose and resolve basic technical issues.
  • Communicate effectively to understand problems and explain solutions.
  • Collaborate with the IT support team to escalate and track the resolution of complex issues.

Required Skills and Qualifications

  • Proven experience as a help desk technician or other customer support role.
  • Tech-savvy with working knowledge of office automation products, databases, and remote control.
  • Good understanding of computer systems, mobile devices, and other tech products.
  • Ability to diagnose and resolve basic technical issues.
  • Proficiency in English.
  • Excellent communication skills.
  • Customer-oriented and cool-tempered.
  • Strong analytical and problem-solving abilities to diagnose and resolve technical issues efficiently.