Lending Operations Specialist

4 days ago

Singapore beBeeBusiness Full time $80,000 - $150,000

Job Title: Operations Business Analyst Lead

Overview of the Role

We are seeking an experienced and skilled Operations Business Analyst Lead to join our team. This individual will be responsible for leading business operations teams in managing lending-related IT projects.

Key Responsibilities:
  • Manage project schedules, vendors, resources, and resolve user/system issues.
  • Facilitate system function and workflow design.
  • Gather user and business requirements, perform gap analysis, establish new work procedures, and provide training to users.
  • Support user acceptance testing, conduct studies on system effectiveness, and liaise with end-users, vendors, and head office in migration and other project tasks.
  • Assist in preparing system and operation manuals and prepare reports for management and head office as required.
Requirements and Qualifications
  • At least 3 years of experience as a bank staff in back-office domains in lending areas.
  • Prior experience in implementing package systems (ACBS and/or Oracle ELM) is advantageous.
  • Experience in handling full lending operation processes, including doc verification, data entry, compliance checks, lending disbursement, etc.
  • Experience in collecting business requirements and standardizing workflows across different entities.
  • At least 1 year of hands-on experience in creating BRD and FRD documents.
  • Experience in data mapping, cleansing, providing migration support, and data reconciliation.
  • A bachelor's degree preferably majoring in science or IT.
  • Strong analytical, problem-solving, and decision-making skills.
  • Strong team player with experience in leading a team.
  • Sound knowledge of business process management.
  • Excellent interpersonal, communication, and negotiation skills.
  • Willingness to undertake travel within APAC.
  • Knowledge of MS Access/RPA programming is advantageous.
Additional Certifications
  • Entry Certificate in Business Analysis (ECBA).
  • Certification of Capability in Business Analysis (CCBA).
  • Certified Business Analysis Professional (CBAP).
  • Agile Analysis Certification (AAC).
  • Professional in Business Analysis (PMI-PBA).
  • Agile Certified Practitioner (PMI-ACP).
  • Foundation Certificate in Business Analysis.
  • Diploma of Business Analysis.

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