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Technology Crisis Coordinator

2 weeks ago

Singapore Tata Consultancy Services Limited Full time

The Technology Crisis Coordinator is responsible for coordinating the response to technology-related crises, ensuring minimal disruption to business operations. Key duties include facilitating communication among stakeholders, identifying root causes of incidents, and implementing corrective actions to prevent recurrence.

Job Description:

  • Serve as the primary liaison between technology teams and business stakeholders during crisis situations.
  • Analyze incident reports, identifying areas for process improvement and recommending changes to mitigate risks.
  • Develop and implement effective communication strategies to keep stakeholders informed about incident status and progress.