Building Client Relationships

8 hours ago

Singapore beBeeExpert Full time $4,000 - $8,000
Key Role of an Account Specialist

The position involves working with clients to deliver exceptional service, identifying sales opportunities and providing solutions that meet their business objectives.

  • Contact new and existing clients via phone, chat and email to identify sales opportunities and offer tailored solutions.
  • Improve client experience by driving optimal product adoption and manage a portfolio of SMB clients to grow revenue.
  • Provide pre- and post-sales assistance for relevant products and become an expert on client advertising solutions.
  • Identify trends and provide innovative solutions to drive success stories for advertisers who have grown their business using our products.

The ideal candidate will possess strong organizational skills, motivation to exceed expectations and excellent communication skills in English. Self-starters who can meet deadlines and thrive in a competitive inside sales environment are encouraged to apply.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our state-of-the-art workspaces, above-industry-average compensation packages, career opportunities and workplace perks make us an attractive employer.

Account Specialist Responsibilities:

  • Client Service and Sales: Drive customer satisfaction and identify sales opportunities through proactive communication and solution-based selling.
  • Product Expertise: Develop in-depth knowledge of client advertising solutions to provide pre- and post-sales assistance.
  • Portfolio Management: Manage a portfolio of SMB clients to grow revenue and drive optimal product adoption.
  • Success Story Identification: Identify trends and provide innovative solutions to drive success stories for advertisers.

Why Join Us?

TDCX is a global company that provides transformative digital CX solutions to world-leading brands.

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