Site Administrator and Customer Liaison Specialist

3 days ago


Singapore HO LEE CONSTRUCTION PTE LTD Full time

HO LEE CONSTRUCTION PTE LTD seeks an experienced Site Administrator and Customer Liaison Officer to join our team. As a key member of our staff, you will play a crucial role in ensuring seamless communication between our clients and project managers.

Job Summary

This is a dynamic opportunity for a highly organized individual with excellent interpersonal skills to provide exceptional customer service and administrative support.

Responsibilities
  • Report directly to the Project Manager and Senior Site Administrator, receiving guidance and direction as needed.
  • Act as the primary point of contact for clients, addressing their concerns and providing timely solutions.
  • Maintain accurate records of client requests, complaints, and feedback, ensuring that all issues are thoroughly documented and resolved.
  • Welcome walk-in clients, offering assistance and answering general inquiries in a professional and courteous manner.
  • Coorperate with other departments to arrange site inspections and appointments.
  • Prepare and submit weekly progress reports, highlighting key accomplishments and areas for improvement.
  • Publish monthly reports summarizing key activities and achievements.
  • Perform administrative duties, maintaining project files and supporting the smooth operation of our office.
  • Process and issue Purchase Orders, Work Orders, and other essential documents.
Requirements
  • A minimum GCE A Level or Diploma in a relevant field or equivalent qualification.
  • At least 3 years of experience in a related field, demonstrating your ability to work independently and as part of a team.
  • A strong sense of responsibility, self-motivation, and a proven track record of delivering results under pressure.
What We Offer

We are committed to fostering a positive and inclusive work environment that supports the growth and development of our employees.

A competitive salary range of SGD $60,000 - SGD $80,000 per annum reflects our appreciation for your expertise and dedication.



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