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Restaurant Supervisor

2 months ago

Singapore TXAKOLI PTE. LTD. Full time
Job Title: Restaurant Supervisor

TXAKOLI PTE. LTD. is seeking a skilled Restaurant Supervisor to join our team. As a Restaurant Supervisor, you will be responsible for ensuring the smooth operation of our dining room, providing exceptional customer service, and maintaining a high level of cleanliness and organization.

Key Responsibilities:
  • Manage reservations and seating arrangements to ensure a seamless dining experience for our guests.
  • Coordinate with the kitchen and other departments to ensure timely delivery of food and beverages.
  • Recognize and greet regular guests, taking note of their preferences and communicating with the General Manager to ensure their needs are met.
  • Monitor and address any guest complaints or concerns in a timely and professional manner.
  • Develop and maintain a loyal customer base by providing personalized service and promoting our restaurant through various channels.
  • Maintain a clean and organized dining area, including the restaurant, pantry, and connected areas.
  • Assist the General Manager in implementing and developing training programs for the service team.
  • Participate in monthly physical stock takes and perform other job-related duties as assigned.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Strong leadership and coaching skills.
  • Knowledge of inventory management and quality control procedures.
  • Ability to learn and adapt to new systems and processes.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.