Sales Trader/ Business Development Specialist

7 days ago

Singapore CMC Markets Singapore Full time
About the Role

CMC Markets Singapore is seeking a highly skilled Sales Trader/Business Development professional to join our team. As a key member of our sales team, you will be responsible for driving business growth, developing and maintaining relationships with clients, and providing exceptional customer service.

Key Responsibilities
  • Develop and execute business strategies to grow HNW retail and Accredited Investor trading volumes in the Singapore office.
  • Drive the growth of and own the sales trading proposition in Singapore.
  • Enhance business through client referrals, networking, workshops/seminars, and industry contacts.
  • Provide seminars and attend sales events for premium clients/prospects as required.
  • Work with the Sales team to input and drive the acquisition, retention, and increased trading activity for all clients.
  • Responsible for sales trading, on a day-to-day basis, for dealing in investments as principal and execution of orders on behalf of clients.
Account Management
  • Respond to and manage sales trading & Institutional inbound queries professionally and efficiently.
  • Provide pro-active end-to-end, high-quality relationship management for our premium value clients to ensure a positive, tailored trading experience.
  • Constantly improve and innovate to create real points of differentiation in our markets.
  • Identify and realise opportunities to educate our premium value clients on our products and range of services.
  • Apply individual insight to proactively identify ways to improve our service proposition to premium value clients.
  • Take ownership for owning and driving an excellent client experience for our premium value clients through all touch points in the client lifecycle.
  • Execute retention plans to maximise retention of the premium clients for the business.
  • Work with external and internal partners to ensure we gather accurate feedback from clients to drive future improvement and platform development.
  • Keep abreast of global and economic news in order to provide execution trading support to premium value clients.
  • Assist team members in analysing and understanding CMC Markets' USPs and those of our competitors in order to optimise the Company's position in the marketplace.
  • Ensure all interactions and communication with all other CMC functions such as Trading, Business Operations etc. are of the highest standard to ensure a high-quality customer experience.
  • Willingness and commitment to entertain clients both in, one-to-one and hospitality events, this can include 'out of hours' commitment on evenings and weekends, as part of your relationships management and business development expectations.
  • Provide insightful, directed, and knowledgeable market-based dialogue with premium clients as part of managing a high-quality trading experience.
  • Work closely with the rest of the Executive Committee to deliver on office targets and revenues and develop future business/marketing strategies.
Product Management
  • Be the product and platform expert for both internal and external stakeholders, with the ability to competently demonstrate and educate clients in its use.
Media
  • Ad-hoc media commentary may be required, both written and verbal. Provide backup on written commentary, as a selling point for the service.
  • Provide insightful, directed, and knowledgeable market commentary for PR purposes. This may require a presence across multiple mediums, including but not limited to television, radio & written commentary.
Compliance
  • Understand and adhere to local and global compliance guidelines and relevant regulations for the jurisdiction of operation.
  • Maintain personal/professional development to meet the changing demands of the role, including all relevant regulatory and legislative training.
  • When dealing with all customers, clients, or colleagues ensure that we provide a clear, fair, and consistent high-quality service that presents a professional and positive image of CMC Markets.
  • Take all reasonable steps to ensure appropriate confidentiality, ensuring all privacy and GDPR and SMCR requirements are upheld.
Requirements
  • Minimum 5-10 years' experience in derivative and financial sales.
  • Proven track record of business development in B2C and B2B relationships.
  • The ability to bring across a book or network of clients is highly desirable.
  • Able to work in a high-pressurised and target-driven environment.
  • Deep knowledge and experience of global financial markets, across asset classes.
  • Strong analytical and problem-solving skills.
  • Highly numerate and strong attention to detail.
  • Good written and verbal ability of complex financial concepts.
  • Excellent communication skills are highly essential.
  • Excellent telephone manner and interpersonal skills.
  • Excellent computer literacy.
  • Energetic and highly motivated with a strong desire and drive to succeed and work at a consistently high standard.
  • Very well organised with good time management skills, able to take proactive action when necessary.
  • Tertiary Degree in relevant discipline (Business, Finance, Economics etc.).
  • Proven ability to trade on behalf of clients in an accurate and timely manner.
  • Sound knowledge of platform and phone dealing processes.
  • Ability to verbally communicate client orders to sales traders and dealers.
  • Suitability to be an FCA SMCR Certification Function.
Desirable
  • Experience in similar roles.
  • Experience in the retail derivatives industry.
  • Post-graduate Degree in relevant discipline.

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