Event Registration Specialist

1 day ago

Singapore beBeeRegistration Full time $4,000 - $6,000

Job Title: Events Registration Coordinator

We are seeking a dedicated and detail-oriented individual to oversee end-to-end registration processes for events and programs. This role involves managing registration systems, providing customer support, coordinating logistics, and ensuring smooth on-site execution.

Key Responsibilities:
  • Manage registration forms, data entry, and database maintenance to ensure accuracy and efficiency.
  • Data sorting and extraction, generate reports to track trends and monitor performance.
  • Provide timely assistance and information to clients and participants through various communication channels.
  • Coordinate registration logistics with internal teams to ensure seamless execution.
  • Process payments, refunds, and maintain financial records in accordance with established procedures.
  • Send out confirmation emails, reminders, and registration instructions to clients and participants.
  • Support on-site registration, check-ins, and attendee assistance to ensure a positive experience.
  • Handle registration-related issues and enquiries in a professional and courteous manner.
  • Monitor and report registration trends for continuous improvement and process optimization.

Requirements:

  • Microsoft Excel skills for data analysis and reporting.
  • Excellent customer support and interpersonal skills for effective communication.
  • Strong administration and organizational skills for task management.
  • Proficient data entry skills for accurate record-keeping.
  • Administrative support experience for tasks such as processing payments and maintaining financial records.
  • Team player with excellent collaboration and problem-solving skills.
  • Customer service skills for resolving issues and enquiries.
  • Databases management skills for storing and retrieving data efficiently.

Working Conditions:

  • Possible occasional overseas travel for events in ASEAN countries.

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